Privacy Policy
Last updated: August 2026
Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online banking services. We are committed to protecting your personal and financial information and handling it responsibly.
Information We Collect
We collect information you provide directly to us, such as your name, contact details, date of birth, government identification, and financial information, when you register for an account, apply for a product, or contact our support team. We also automatically collect certain technical information, such as your IP address, device type, and browsing activity within our platform.
How We Use Your Information
We use the information we collect to open and manage your account, process transactions, verify your identity, comply with regulatory obligations (including Know Your Customer and anti-money-laundering requirements), communicate with you about your account, and improve our products and services.
Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our platform is used. You can control cookies through your browser settings, though disabling them may affect the functionality of certain features.
How We Share Your Information
We do not sell your personal information. We may share information with regulators and law enforcement where required by law, with service providers who help us operate our platform (under confidentiality obligations), and with other parties involved in processing a transaction you have authorized, such as a receiving bank.
Data Security
We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we continuously work to strengthen our safeguards.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and, where appropriate, notify you of material changes.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out via our Contact page.